Payment & Cancellation Terms
A non-refundable, but transferrable, $1,000 USD, or $1,250 CAD deposit per week is required to reserve your space in the Mountain Trek Program. Upon receipt of your deposit, we will send you a confirmation email detailing the information we require as part of your completed reservation (medical form, personal information, nutritional requirements, fitness profile, travel information).
The balance of your payment will be processed 30 days prior to your trip.
Prior to this 30-day window, you can amend your trip as needed, selecting any other available week that better suits your schedule, without any penalty. If you wish to change or cancel your trip within this window, we need to find a replacement in order to do so. If a replacement is found, you can change your trip without further cost, or if you wish to cancel, your balance (only) can be refunded minus a 10% admin fee and your non-refundable deposit will remain on your account as credit for a future trip.
We require the purchase of trip disruption/cancellation insurance. Refunds or credits are not given for early departures from, or delayed arrivals to, a Program for any reason. Refunds or credits are not given for the inability to complete the Program. Refunds or credits are not given for prepaid activities booked in advance if they are available but not taken during the Program. Refunds or credits are not given for last minute trip disruptions, including due to COVID.
All our prices are quoted per person. The cost of the full Program includes: private room w/bathroom; all meals and snacks; daily personal laundry service; all the activities prescribed for the Program; three (50-minute) massages each week; use of onsite amenities, daypacks, and hiking poles; water bottle; water bladder and handbook.
Extra massages and activities are available for an additional cost.
Airfare is not included.
We reserve the right to offer occasional online discounts.
Program prices are comprised of the following: accommodation ($100/day), meals ($100/day), provincial tax ($10/day), federal tax GST (approx. $33.95 per day), program and services (balance of total).
The following are not included in the Program price: airfare or transportation costs (other than standard Castlegar or Spokane airport transfers); airport departure taxes; baggage insurance; any expenses related to delay; early departure or cancellation of a trip whatsoever; and gratuities for staff. There is a menu of optional extra services and products included in our brochure and on our website.
Gratuities have not been included in the price of your Mountain Trek package. If you would care to leave a gratuity for staff, envelopes will be provided. Thank you.
In consideration of and as part payment for the right to participate in such retreats or activities and other health services arranged for by Mountain Trek Fitness Retreat & Health Spa Ltd. and its agents and associates, I have and assume all risks. I waive, release, and forever discharge its officers, agents, employees, contractors, representatives, executors, and all others from any and all responsibilities or liability from injuries, damages, or death resulting from my participation in any activities or my use of equipment or machinery in the above-mentioned activities, and will hold them harmless from and defend them against any and all liability, action, suit, debts, demands, and claims of any sort and nature whatsoever which I now have or may hereafter arise out of or in connection with my trip or participation in any other activities arranged for me by Mountain Trek Fitness Retreat & Health Spa Ltd. and its agents and associates. By accepting the terms, I release any assumption of risk for myself, and my heirs, assigns, administrators, executors, and all members of my family. I agree that as per Mountain Trek Fitness Retreat & Health Spa Ltd.’s insurance policy, any legal action taken against Mountain Trek Fitness Retreat & Health Spa Ltd. and its agents and associates must use a Canadian court.