Please read over the following projected COVID protocols and voice any concerns as soon as possible.
We retain the right to refuse service to anyone not following the protocols.
All guests are required to be fully vaccinated
All guests will take a 15-minute rapid test upon arrival. If taking one of our shuttles, this will happen prior to boarding. All guests must sanitize their hands prior to boarding the shuttle, as well.
DURING THE RETREAT
All guests will take a rapid test on Tuesday and Wednesday morning to catch the incubation of the virus during travel.
All staff will take a rapid test prior to their first shift for the week.
Masks are optional for guests. Staff will wear masks in the shuttles.
The lodge will be sanitized daily.
SYMPTOM & POSITIVE CASE RESPONSE
If a guest or staff member exhibits COVID symptoms, they will be asked to take a rapid test immediately. If the test returns positive, that guest will need to isolate in their room.
All other guests and staff will be tested immediately and asked to wear an N-95 mask. Daily testing will occur until the end of the week to isolate the spread of the virus.
Positive guests have two options:
A) Continue to stay at the lodge in isolation. All meals will be provided and left at their door, but they are not permitted to leave their room or participate in any events. No refund or credits will be provided.
B) Adjust travel arrangements and depart program early. A refund or credit will be provided for the balance of their stay and a taxi will be provided to Nelson. A list of services in town will be provided.
Regardless of their choice, positive guests will be required to leave the lodge Friday morning to provide 24 hours for their room to air out and then be sanitized to prevent transmission to the incoming group. Transport into Nelson will be provided and lodging Friday night will be reimbursed. No other refunds or credits will be given.
MOUNTAIN TREK SHUTTLE
Our Saturday shuttle service is only available to guests who test negative. If while at the retreat you test positive and are departing via Spokane (GEG), we recommend adjusting your flight to depart from Castlegar (YCG) as there is no reasonable shuttle service between Nelson and Spokane other than our Saturday shuttle. If a positive guest wishes, they can wait until they are testing negative, and then take our next shuttle to Spokane (GEG).
OUR COMMITMENT TO PRESERVING HEALTH
Mountain Trek is a world-renowned health retreat and we take everyone’s physical, mental, and emotional health very seriously. We will continue to monitor the COVID situation daily, and reserve the right to cancel the program if we deem that guest and staff safety is at risk.